At swims.com, we want your experience to be silky smooth!
You can find answers to Frequently Asked Questions below,
if you believe something is missing we would be more than happy to answer you via e-mail, [email protected]
At SWIMS, we want all our customers to be 100% satisfied with our products. You may return any products you have ordered from us within 14 days from receipt of delivery. The initial shipping cost will not be refunded.
To proceed with your return follow this link: https://eu.swims.com/return
Your refund will be returned to the same source of payment within (latest) 14 days.
All our shoes are in US sizes.
On every product page you can click Size Guide to read about the sizing and view our detailed measurement charts.
Still not sure? Send an e-mail to [email protected] and we will get back to you shortly.
Some of our products are carry overs and will be reproduced, but not all. Send us an email at [email protected] if you are looking for a size that is not available.
Yes! Visit our shop in Prinsens gate 25, our store personnel will assist you in placing the order and it will be delivered to your door by DHL for free.